Refund and Returns Policy

We want you to be happy with your purchase. This policy outlines your rights and our obligations under the Australian Consumer Law.

Australian Consumer Guarantees

You are entitled to a replacement or refund for a major fault, or repair/replacement for minor faults. Products must match the description provided on this website.

Change-of-Mind Returns

We do not generally offer refunds for change of mind. However, please contact us and we will review your request on a case-by-case basis.

Damaged or Faulty Items

If your book or print arrives damaged or defective, please notify us within 7 days of delivery with photos of the issue.
We will organise a replacement or refund as appropriate.

Incorrect Items

If you receive the wrong product, we will correct the error at no cost to you.

How to Request a Refund or Return

Please email us at [your contact email] with:

• Your name
• ⁠Order number
• Description of the issue
• ⁠Photos (if applicable)

We will respond as quickly as possible.